About this notice
This privacy notice applies to the informational website at bexenford.com, operated by Bexenford Systems Ltd. It describes the types of information that may be collected or processed when you visit this site and explains how that information is handled.
This notice covers the public-facing website only. Any information you supply as part of an access request or system account is governed by separate terms provided at the point of collection.
Information this website may collect
Server and access logs
Like most websites, this site may generate server logs that record technical details about each request, such as the page visited, the time of the request, and the internet address from which it was made. These logs are used for maintaining the operation and security of the site. They are not used to identify individual visitors by name.
Contact form submissions
The contact form on this site is processed client-side using a mailto link and opens your email application when submitted. The website itself does not collect, transmit, or store the information you enter in the form. The information you choose to include in your email is sent directly from your own email application to [email protected].
Cookies and tracking
This website does not currently set cookies or use third-party tracking tools. If this changes in the future, this notice will be updated accordingly before any such tracking is implemented.
How information is used
Any information associated with an enquiry sent to the support team will be used solely for the purpose of responding to that enquiry and maintaining a record of the communication. It will not be used for unsolicited marketing and will not be shared with third parties except where required by law or where you have specifically requested it.
Technical log data, if retained, is used for operational and security purposes only.
Retention
This notice does not specify a definitive retention period for enquiry records, as this depends on the nature of each communication and any ongoing support relationship that follows. If you wish to know how long a particular record is held, you are welcome to ask by contacting the team directly.
Your rights
Depending on your location and applicable law, you may have rights in relation to personal information held about you. These may include rights to access, correct, or request the deletion of relevant records. Bexenford Systems Ltd will endeavour to respond to any such request in a reasonable timeframe. This notice does not constitute a legally binding statement of specific obligations under any particular regulatory framework.
To exercise any of these rights or to ask a question about how your information is handled, please contact us at [email protected] or in writing at the address below.
Changes to this notice
This notice may be updated from time to time. Where changes are material, the updated date at the top of the page will reflect when the notice was last revised.
Contact details
Bexenford Systems Ltd
18 Stonegate Court
York, YO1 8BT
United Kingdom
Email: [email protected]
Telephone: +44 1904 278 430